Warranty Policy

If your product needs to be covered under our warranty, please contact us.

Please be sure to include your order number in your submitted form, along with an explanation as to what is not functioning as expected.

To help us better comprehend the problem, please send a video demonstrating the issue at cs@gfogaming.com

If you experience any problems with a GFOGAMING product, you may qualify for product replacement. GFOGAMING offers a non-transferable, one-year replacement warranty with proof of purchase (based on the date of purchase); please retain your sales receipt. GFOGAMING warrants to the original consumer purchaser that your product is free from defects in both material and workmanship. If a defect covered by this warranty occurs, GFOGAMING, at its discretion, will repair or replace the product at no charge.

GFOGAMING products are tested to withstand normal wear and tear, but may be damaged through misuse or abuse. The warranty does not cover normal wear and tear, abuse or misuse, if the product has been modified or tampered with, or any cause not related to materials or workmanship. This warranty does not apply to products used for any purpose other than consumer usage. If a replacement is necessary and your product is no longer available, a comparable product may be substituted at GFOGAMING’s sole discretion. Products purchased from unauthorized dealers are not covered under this warranty.

Submit Warranty Request Form