Shipping Policy

Shipping from

Orders from North America are shipped from our USA warehouse for the fastest delivery times.

Orders from the EU, the UK, Australia, and New Zealand are shipped from our China warehouse.

Standard Shipping Time

Shipping to North America may take about 4-6 working days.

Shipping to the EU, the UK, Australia, and New Zealand may take about 5-8 working days.

A standard processing time of up to 48 hours is required before the order is shipped out.

During peak shopping seasons like Black Friday, Christmas, and New Year, our carrier may experience an overload of packages and insufficient flight availability, which may delay your delivery. We always strive to get your package to you as quickly and safely as possible.

Shipping Cost

Our standard shipping is free worldwide on all orders. During Black Friday, Christmas, and New Year, we offer expedited shipping options like DHL and UPS. Specific expedited shipping costs will be determined at the checkout page.

Track Your Order

Your tracking number will be sent via email immediately after your order has been shipped. You can follow the link in the email to check the estimated arrival time of your order. (Please note that tracking information may be updated online 1 working day after your order has been shipped.)

Other

Please ensure a valid email, phone number, and shipping address are provided so we can contact you if there is difficulty finding your address or making a delivery.

Once orders are shipped and the parcel has left Mainland China, they cannot be canceled.

Support

For questions regarding products, contact GFO Gaming Customer Service at:

+86-020-83527541 or online at: cs@mouldkingcorp.com